Digital Competencies of Public Officials Holding Provincial Leadership Roles in Viet Nam: Findings from Case Studies Identification and Engagement Phase of The Citizen-Powered Innovation Initiative (CPII)

This report presents preliminary findings from a small survey of digital competencies of civil servants holding provincial leadership positions in Viet Nam. It is an output under the development work within the Citizen-Powered Innovation Initiative, conducted by a research team from the Fulbright School of Public Policy and Management (FSPPM) at Fulbright University Viet Nam (FUV) and the United Nations Development Programme (UNDP) in July 2021. Participants in the survey included the heads (directors or deputy directors) of 9 provincial government departments from three provinces, Ha Giang, Thua Thien-Hue, and Quang Ninh. The report summarises contents of the eight teaching units in the 'Teaching Public Service in the Digital Age' (TPSDA) syllabus, which forms the underlying backbone of this survey and covers topics of '1. Digital Era Government', '2. Components of Digital Systems', '3. Iteration' (in designing and developing digital public services), '4. User-Focus and Design', '5. Data Uses and Opportunities', '6. Harmful Data Uses', '7. Working in the Open', and '8. Overcoming Legal, Financial and Organisational Barriers'.